If the Trigger uses 'neither,' what is the appropriate action?

• A. Branch
• B. Both
• C. Don't Branch
• D. None of the above

Answer: (C)

Think of branching as splitting the flow based on a true condition. When a trigger uses the word “neither,” it means neither of the options is satisfied, so there isn’t a condition to act on. If there’s nothing to trigger a branch, the flow should not split into separate paths. The natural action is to keep the current path or follow the default behavior, rather than creating a new branch. That’s why choosing to Don’t Branch is the correct approach. The other options imply taking a branch or acting on both paths even though neither condition is met, which doesn’t fit the meaning of “neither.”